Ideally staff will have at least two years of college in early childhood development as well as first aid and CPR training. This may be state mandated with different requirements for teacher versus assistant.
Can you describe what a typical day might be like for my child?
You don't want your child unnecessarily exposed to very ill children but at the same time you don't want a child sent home every time they have the sniffles. Make sure that you are comfortable with the overall policy and its enforcement.
Do you perform fingerprinting and background checks?
What sets you apart from other day care providers?
Can I observe or visit whenever I want?
Can you provide me the names and contact information of two current parents and two former parents?